Effective Date: 3/23/2026
By placing an order with Desert Sol Patio (“we,” “our,” or “us”), you agree to the following Terms & Conditions.
All furniture is built to order based on the customer’s selected configuration, finishes, and specifications.
Because each piece is custom-made, all orders are considered final once confirmed.
A 40% non-refundable deposit is required to begin production.
We accept major credit and debit cards through our secure payment system. Bank transfer (ACH) may be available upon request.
Deposits become non-refundable once materials have been ordered and production has begun.
All cancellation requests must be submitted in writing via email.
All pieces are made to order. Estimated lead times will be provided at the time of purchase and may vary based on:
We are not responsible for delays caused by events beyond our control, including supply chain delays, weather, or vendor timelines. We will communicate any delays, but are not responsible for factors outside of our control.
Local Delivery:
Beyond 25 Miles:
Delivery Conditions:
Desert Sol Patio is not responsible for damage to property, landscaping, or surfaces during delivery, except in cases of direct negligence.
We provide a lifetime limited warranty on structural welds to the original purchaser.
Structural weld failure due to defects in workmanship or materials
Exclusions:
Care Expectations:
To submit a claim:
Desert Sol Patio may request inspection and determine whether repair, refinishing, or replacement is appropriate. This warranty is non-transferable.
Our furniture is designed for outdoor residential use.
However, prolonged exposure to extreme weather, standing water, salt, or chemicals may accelerate wear and is not covered under warranty.
Customers are responsible for proper care, maintenance, and storage during extreme conditions.
Improper use, modification, or abnormal stress may compromise structural integrity and void warranties.
Furniture must be placed on stable, level surfaces.
Desert Sol Patio is not responsible for damage or injury resulting from improper placement, site conditions, or environmental factors.
Any alterations, modifications, or third-party repairs after delivery will void all warranties and release Desert Sol Patio from related liability.
Due to the custom nature of our products, all sales are final.
We do not accept returns or offer refunds once an order has been completed.
To the fullest extent permitted by law, Desert Sol Patio is not liable for:
Liability, if any, shall not exceed the original purchase price of the product.
Desert Sol Patio reserves the right to photograph completed furniture for marketing and promotional use.
No personal or identifying customer information will be shared without consent.
Desert Sol Patio, LLC
Surprise, Arizona
hello@desertsolpatio.com
(480) 294-5924
(623) 742-5680
Copyright © 2026 Desert Sol Patio - All Rights Reserved.
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